What sort of information do we collect?
We collect personal information in accordance with the relevant privacy laws in Australia.
Personal information is collected about you only when you supply it to us on a voluntary basis, for example when you:
Personal information can include your name, age, address, email address, product interests, credit card details along with transactional information such as the type and quantity of products that you purchase, and any other information of a personal nature which you provide. Please keep in mind that whenever you give out personal information via bulletin boards or chat on the website it may be viewed, collected and used by other people visiting the website. While we strive to protect our users’ personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.
We also collect non-personal information such as your IP address, browser type, the date and time of your visit, the particular pages you accessed and the information you download. The information we obtain is not personal information about you. For more information, please read the section on cookies below.
So that we can continue to offer you great offers and promotion information, we give you the opportunity to say yes to being contacted by us by e-mail or SMS. This is totally your choice and you can opt out of future contact whenever you want.
How do we use and disclose personal information?
We use personal information to fulfil prizes, for editorial and feedback purposes (to the extent that is explained when guests provide the information), to process e-commerce transactions or to contact you about products or services or send you information that may be of interest to you.
We will not disclose personal information it collects from you on its website without your consent. A user's email address will not be posted by us on our website. If we plan to post your personal information on the website, you will be given prior notification of such posting and given the option of preventing such posting.
Unless otherwise disclosed during collection, we will not provide any personal information, to any third party for any purpose whatsoever. Please note, if you provide your credit card information to us in order to conduct an e-commerce transaction on the website, we will provide your information to participating merchants in order to process that transaction. We are not responsible for how that information may be used by participating merchants.
We will not transfer personal information about you to an organisation outside Australia without your consent. If at anytime we are required by law or legal process to release personal information about you, we must cooperate fully.
Specific policy for users under 16 years of age: We encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the website. No personal information should be submitted to or posted at the website by users under 16 years of age without the consent of their parent or guardian. Although users under 16 years of age are allowed to participate in contests, if such a guest wins, notification and prizes are sent to the parents or guardians identified in the initial registration process for the contest. No information collected from users under 16 years of age is used for any marketing or promotional purposes whatsoever, either inside or outside our company.
How do we keep your personal information secure?
We cannot guarantee, in every circumstance, the security of the personal information you provide on the website. All incoming encrypted information is routed through our firewall, which serves as a gatekeeper for our system. Only data containing the correct authorisation is permitted past the firewall. Attempts to pass the firewall are constantly monitored for suspicious activity.
We use 'cookies' to track how and when guests use this website. 'Cookies' are used to see which areas are popular and which are not. Many improvements and updates are made to the website based on data collected by 'cookies' such as total number of visitors and pages viewed.
Except as described above, we do not use the information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties.